Terms and Conditions

These Terms and Conditions define the general terms, rules, and methods of sale conducted by the company JGD ATTACK Łukasz Malikowski, with its registered office in Kiełczewo (Polna 12a, 64-000 Kościan, Poland), via the international version of the online store available at www.jgdattack.eu and www.jgdattack.com (hereinafter referred to as the "Online Store"), and define the terms and conditions for the provision of free electronic services by the Seller.

These Terms and Conditions apply to cross-border sales and contracts concluded with Customers within the European Union (EU) and internationally. Contracts concluded on the basis of these Terms and Conditions shall be governed by Polish law, provided that this choice of law does not deprive Consumer of the protection afforded to them by provisions that cannot be derogated from by agreement under the law of the country where the Customer has their habitual residence.

§ 1 Definitions

  1. Business days - means days of the week from Monday to Friday, excluding public holidays.
  2. Delivery - means the actual action consisting in the delivery of the Goods specified in the order to the Customer by the Seller via the Carrier.
  3. Carrier - means the courier company or transport operator cooperating with the Seller in the field of making the Delivery of Goods.
  4. Password - means a sequence of alphanumeric or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer Account.
  5. Customer - means an entity to which, in accordance with the Terms and Conditions and legal regulations, services may be provided electronically or with whom a Sales Contract may be concluded.
  6. Consumer - means a natural person executing a legal transaction with an entrepreneur that is not directly related to their business or professional activity.
  7. Business Customer / Entrepreneur - means a natural person, a legal person, or an organizational unit without legal personality to which the law grants legal capacity, conducting business or professional activity in its own name, who concludes a Sales Contract directly related to its business or professional activity (B2B).
  8. Customer Account - means an individual panel launched for the Customer by the Seller after the Customer has completed the Registration and concluded the contract for the provision of the Customer Account maintenance service.
  9. Warehouse - means the location designated for Customer service and handling of returns, located at the address: Poludniowa 11a, 64-000 Kurowo, Poland.
  10. International Version of the Online Store - means the service version intended for international Customers, available in English, and covered by these Terms and Conditions.
  11. Terms and Conditions - means these terms and conditions.
  12. Registration - means the actual action performed in the manner specified in the Terms and Conditions, required for the Customer to use all the functionalities of the Online Store.
  13. Seller - means the company JGD ATTACK Łukasz Malikowski, with its registered office in Kiełczewo (ul. Polna 12a, 64-000 Kościan, Poland), VAT: PL6981768381, REGON: 386490120, e-mail: help@jgdattack.eu, who is simultaneously the owner of the Online Store.
  14. Store Website - means the websites under which the Seller operates the Online Store, running in the domains: www.jgdattack.eu, www.jgdattack.com.
  15. Goods - means a product presented by the Seller via the Store Website, which may be the subject of a Sales Contract.
  16. Durable medium - means a material or tool enabling the Customer or the Seller to store information addressed personally to them, in a manner allowing access to the information in the future for a time appropriate to the purposes for which the information serves, and which allows the reproduction of the stored information in an unchanged form.
  17. Sales Contract - means a sales contract concluded at a distance, under the rules specified in the Terms and Conditions, between the Customer and the Seller.

§ 2 General provisions and use of the Online Store

  1. All rights to the Online Store, including economic copyrights, intellectual property rights to its name, its internet domain, the Store Website, as well as to templates, forms, and logos posted on the Store Website (except for logos and photos presented on the Store Website for product presentation purposes, the copyrights to which belong to third parties) belong to the Seller, and their use may only take place in a manner specified and in accordance with the Terms and Conditions and with the prior consent of the Seller expressed in writing.
  2. The Seller shall make every effort to ensure that the use of the Online Store is possible for Internet users using all popular web browsers, operating systems, types of devices, and types of internet connections. The minimum technical requirements enabling the use of the Store Website are an up-to-date web browser (e.g., Microsoft Edge, Google Chrome, Mozilla Firefox, Opera, Safari) with JavaScript enabled, accepting "cookies" files, and an internet connection with a bandwidth of at least 256 kbit/s. The Store Website is optimized for a minimum screen resolution of 1024 x 768 pixels.
  3. The Seller uses the mechanism of "cookies" files, which, during the use of the Store Website by Customers, are saved by the Seller's server on the hard drive of the Customer's terminal device. The use of "cookies" aims at the proper operation of the Store Website on Customers' terminal devices. This mechanism does not destroy the Customer's terminal device and does not cause configuration changes in the Customers' terminal devices or in the software installed on these devices. Each Customer may disable the "cookies" mechanism in the web browser of their terminal device. The Seller indicates, however, that disabling "cookies" may result in difficulties in using the Store Website.
  4. In order to place an order in the Online Store via the Store Website or via e-mail and in order to use the services available on the Store Websites, it is necessary for the Customer to have an active e-mail account.
  5. In order to place an order in the Online Store by phone, it is necessary for the Customer to have an active phone number and an active e-mail account.
  6. It is prohibited for the Customer to provide content of an unlawful nature and to use the Online Store, the Store Website, or free services provided by the Seller in a manner contrary to the law, good morals, or violating the personal rights of third parties.
  7. The Seller declares that the public nature of the Internet network and the use of services provided electronically may involve the risk of acquiring and modifying Customers' data by unauthorized persons; therefore, Customers should use appropriate technical measures that will minimize the risks mentioned above. In particular, they should use anti-virus programs and identity protection programs while using the Internet. The Seller never requests the Customer to share their Password in any form.
  8. It is prohibited to use the resources and functions of the Online Store for the purpose of conducting business activity that would violate the interests of the Seller.
  9. The Customer may submit a complaint to the Seller regarding the functioning of the Online Store and services provided electronically (e.g., irregularities in the operation of the Customer Account or the shopping cart). Submissions can be made via e-mail to the address: help@jgdattack.eu. The complaint should contain a description of the reported problem. The Seller will review the submission and provide a response within 14 days from the day of its receipt.

§ 3 Registration

  1. In order to create a Customer Account, the Customer may complete a free-of-charge Registration.
  2. Registration is not mandatory to place an order in the Online Store.
  3. In order to Register, the Customer should fill out the registration form provided by the Seller on the Store Website and submit the completed registration form electronically to the Seller by selecting the appropriate function located within the registration form. During Registration, the Customer establishes an individual Password.
  4. While filling out the registration form, the Customer has the opportunity to read the Terms and Conditions, accepting their content by marking the appropriate checkbox in the form.
  5. During Registration, the Customer may voluntarily consent to the processing of their personal data for marketing purposes by ticking the appropriate box on the registration form. The rules of data processing and the information obligation are specified in the "Privacy Policy" available on the Store Website. Consent may be withdrawn at any time by submitting an appropriate declaration of the Customer to the Seller. The declaration may be sent to the Seller's address, for example, via e-mail.
  6. Immediately after submitting the completed registration form, the Customer receives a confirmation of Registration by the Seller electronically to the e-mail address provided in the registration form. At this moment, a contract for the provision of the electronic service of Customer Account Maintenance is concluded, and the Customer gains access to the Customer Account.

§ 4 Orders

  1. The Customer may place orders in the International Version of the Online Store via the Store Website or via e-mail 7 days a week, 24 hours a day. Placements of orders by telephone is not available for international sales.
  2. A Customer placing an order via the Store Website completes the order by selecting the Goods they are interested in. Adding Goods to the order is done by selecting the "ADD TO SHOPPING CART" command under the respective Goods presented on the Store Website. After completing the entire order and specifying the Delivery method and form of payment in the "SHOPPING CART", the Customer places the order by sending the order form to the Seller, selecting the button "Order with obligation to pay" (or equivalent) on the Store Website. Each time before sending the order to the Seller, the Customer is informed about the total price for the selected Goods and Delivery, as well as about all additional costs they are obliged to incur in connection with the Sales Contract.
  3. A Customer placing an order via e-mail sends it to the e-mail address provided by the Seller on the Store Website. In the message sent to the Seller, the Customer provides in particular: the name or code of the Goods, color, quantity, Delivery address, and the chosen form of payment.
  4. After receiving the e-mail from the Customer referred to in § 4 paragraph 3, the Seller sends a return message to the Customer via e-mail, confirming the price of the selected Goods, the form of payment, the method and cost of Delivery, and providing a link to the Store's Terms and Conditions.
  5. The return message referred to in § 4 paragraph 4 also contains information for the Customer that the conclusion of the Sales Contract via e-mail entails the obligation to pay for the ordered Goods.
  6. The Sales Contract for the Goods covered by the order is concluded upon receipt by the Seller of a subsequent return message from the Customer indicating their formal acceptance of the presented terms.

§ 5 Payments

  1. The prices on the Store Website posted next to a given Good are gross prices and do not contain information regarding the costs of Delivery and any other costs that the Customer will be obliged to incur in connection with the Sales Contract. The Customer will be informed about all such additional costs in the "SHOPPING CART" when choosing the method of Delivery and while placing the order.
  2. The Customer may choose the following forms of payment for the ordered Goods:
    1. bank transfer to the Seller's bank account (in this case, the execution of the order will begin after the funds have been credited to the Seller's bank account);
    2. bank transfer to the Seller's bank account with the option of personal pickup at the Warehouse (in this case, the execution of the order will begin immediately after the Seller sends the Customer confirmation of order acceptance, and the Goods will be released at the Warehouse after the funds have been credited to the Seller's bank account);
    3. bank transfer via the external payment system PayU, operated by PayU S.A. with its registered office in Poznań, Poland (in this case, the execution of the order will begin after the Seller receives information from the PayU system that the payment has been made by the Customer);
    4. payment card or bank transfer via the external payment system PayU, operated by PayU S.A. with its registered office in Poznań, Poland (in this case, the execution of the order will begin after the Seller receives information from the PayU system that the payment has been made by the Customer);
    5. payment via the external payment system PayPal, operated by PayPal Europe S.à r.l. et Cie, S.C.A. with its registered office in Luxembourg (in this case, the execution of the order will begin after the Seller receives information from the PayPal system that the payment has been made by the Customer);
    6. cash upon personal pickup - payment at the Warehouse (in this case, the execution of the order will be carried out immediately after the Seller sends the Customer confirmation of order acceptance, and the Goods will be released at the Warehouse).
  3. In the case of choosing a form of payment in the form of prepayment, the Customer should make the payment within 7 business days from the day of conclusion of the Sales Contract.
  4. Pursuant to Article 492 of the Polish Civil Code, it is reserved that in the event of the Customer's failure to make the payment within the deadline referred to in paragraph 3, the Seller is entitled to withdraw from the Sales Contract without the need to set an additional deadline. The Seller will inform the Customer about the withdrawal from the Sales Contract and the cancellation of the order via e-mail.
  5. Procedures for Intra-Community Transactions (0% EU VAT): An Entrepreneur registered outside of Poland but within the European Union, who holds a valid EU VAT number verified in the VIES (Vat Information Exchange System) database, is entitled to make a purchase with a 0% VAT rate. In order to apply the 0% VAT rate, the Customer must tick the checkbox "I have a valid EU number (VAT 0%)" in the shopping cart during the checkout process and provide their valid company data along with the active EU VAT number. If the Customer fails to complete this procedure at the time of placing the order, it may not be possible to retroactively modify the commercial invoice or issue a VAT refund at a later stage due to tax accounting and closing constraints.

§ 6 Delivery

  1. The Seller is obliged to deliver the Goods being the subject of the Sales Contract without defects.
  2. The ordered Goods are delivered to the Customer via the Carrier to the address specified in the order form.
  3. The estimated delivery time depends on the dimensions of the shipment, the destination country, and the Delivery method, and breaks down as follows:
    • Standard items delivered by GLS/DPD (including: spoilers, grilles, diffusers, fenders, side skirts, lighting, and other accessories & smaller components):
      • Poland: 1-2 working days;
      • Germany, Austria, Estonia, Lithuania, Latvia, Slovakia, Slovenia, Czech Republic, Denmark, Netherlands, Belgium, Switzerland: 2-4 working days;
      • France, Italy, Spain, Portugal, Romania, Bulgaria, Greece, Norway, Finland, Sweden, Ireland, Liechtenstein, Croatia, Hungary: 3-5 working days;
      • Other European countries: 3-7 working days.
    • Oversized items delivered by Dachser/Rohlig SUUS (including: hoods, bumpers, fenders, body kits, exhaust systems, off-road parts, and other large-size products):
      • Poland: 1-3 working days;
      • Germany: 2-4 working days;
      • Austria, Estonia, Lithuania, Latvia, Slovakia, Slovenia, Czech Republic: 2-5 working days;
      • Italy, Belgium, Switzerland, Croatia, Hungary: 3-6 working days;
      • France, Denmark, Netherlands, Spain, Portugal, Romania, Bulgaria, Greece, Norway, Finland, Sweden, Ireland, Liechtenstein: 4-7 working days;
      • Other European countries: 3-7 working days.
    Please note: If a single order contains both standard and oversized items, the estimated delivery time for the entire shipment will be determined by the delivery timeframe of the oversized items.
    The estimated delivery time is indicative and may change due to reasons beyond the Seller's control, in particular due to delays on the part of the Carrier.
  4. On the day the Goods are prepared for shipment, an information confirming the planned dispatch of the shipment, containing the name of the carrier and the tracking number enabling tracking of the package, is sent to the Customer's e-mail address.
  5. The Customer has the option of personal pickup of the ordered Goods at the designated registered office of the Seller on Business Days, during opening hours, after prior arrangement of the date via e-mail or phone.
  6. The Seller attaches a proof of purchase (invoice or receipt) covering the delivered Goods to the shipment.
  7. In the event of the Customer's absence at the Delivery address specified in the Order, the further handling of the shipment shall be governed by the procedures of the relevant carrier (e.g., re-delivery attempt, transfer to a pickup point).
  8. If delivery cannot be completed after two unsuccessful delivery attempts, if the Customer fails to collect the shipment from the pickup point within the time limit specified by the carrier, or if the Customer refuses to accept an undamaged shipment from the Courier, the shipment will be returned to the Seller. If an uncollected or refused shipment is returned to the Seller, the Seller may withdraw from the Sales Contract. In such a case, the Seller shall refund the payments received from the Customer, less the direct costs incurred by the Seller in connection with the return of the uncollected shipment to the warehouse. If both parties agree to continue the Sales Contract after the shipment has been returned, the Customer shall bear the cost of re-shipping the goods.
  9. Upon receipt of the shipment, it is recommended that the Customer carefully checks the condition of the packaging and its contents. If the packaging bears signs of damage, opening, flooding or other irregularities that may indicate damage to the Goods during transport, it is recommended to check the contents of the shipment in the presence of the courier, and in the event of damage - to draw up a damage protocol.
  10. Claims regarding the incompleteness of the delivered Goods, quantitative shortages in the order, or the absence of individual elements included in the purchased set (e.g., missing accessories, mounting kits, screws) should be reported to the Seller immediately after their discovery, within 14 days from the date of delivery. A significant lapse of time between delivery and the formal notification of missing components (exceeding 14 days), in the absence of any prior reservations as to the condition of the packaging (e.g., signs of the parcel being opened or damaged during transit), constitutes a basis for the presumption that the Goods were delivered in a complete state, and the reported shortages occurred after the shipment was delivered to the recipient.
  11. According to Article 30 of the CMR Convention (Convention on the Contract for the International Carriage of Goods by Road), in relation with the carrier, visible (manifest) damage should be reported immediately upon receipt of the package by drawing up a damage protocol with the courier. If the Goods are found to be damaged despite the packaging showing no visible signs of damage, the Customer may, within 7 days of the delivery date, request that the courier company prepare a damage report; in that case, the Customer bears the burden of proving that the damage occurred during transport and did not arise after the shipment was delivered. The lack of a damage protocol does not affect the Customer's statutory right to submit a complaint to the Seller, however, it may be taken into account when assessing the evidence during the complaint procedure.
  12. It is recommended that the Customer informs about any damage in delivery immediately after its discovery via e-mail to the address help@jgdattack.eu, attaching the damage protocol or photographic documentation (of 1) the external packaging, 2) internal packaging, and 3) the damaged goods) to the submission.
  13. If the Goods are found to be damaged, the Customer is advised to refrain from installing or using them until the matter has been reported to the Seller and photographic evidence of both the Goods and their packaging has been obtained. Installing or continuing to use the Goods may make it more difficult to determine the cause of the damage and to assess the validity of the claim.
  14. Pursuant to Article 20 of the EU Consumer Rights Directive (Directive 2011/83/EU) and Article 548 § 1 of the Polish Civil Code, the Seller is liable for the non-conformity of the goods with the contract existing at the time of its delivery. In the case of complaints concerning obvious mechanical damage visible upon ordinary inspection (such as scratches, cracks, or breaks), the assessment of the claim may take into account the period of time between delivery of the Goods and the Customer’s formal notification of the defect. Where a significant period has elapsed between delivery and the notification of such apparent damage, and no reservations regarding the condition of the Goods or their packaging were reported upon delivery, this may be taken into account when determining whether the damage occurred after the Goods had been delivered to the Customer, for example during storage, handling, or use.
  15. If the shipment has not been delivered and the tracking information provided by the carrier does not confirm delivery or has not been updated for several business days, the Customer should notify the Seller without undue delay. The Seller will contact the carrier and take reasonable steps to determine the current status of the shipment. If, within the following 7 business days, delivery cannot be confirmed and the carrier is unable to provide a definite delivery date, the Seller will treat the shipment as lost and, at the Customer’s choice, either dispatch a replacement shipment or refund the payment received for this order.
  16. If the tracking system indicates that the shipment has been delivered, but the Customer declares they have not received it, the Seller will initiate an explanatory procedure with the carrier. The Customer shall cooperate with the Seller and the Carrier to the extent necessary to conduct the procedure, in particular to provide declarations or information required by the carrier. Until the investigation has been completed, the Seller may postpone re-shipment of the Goods or the refund of the payment. If the Carrier confirms that the shipment was not successfully delivered, the Seller shall - according to the Customer's choice - re-ship the parcel or refund the payment.
  17. Before starting the installation, painting, or any other permanent mechanical processing of the Goods, the Customer should check its compliance with the order, completeness, and the absence of visible defects.

§ 7 Right of Withdrawal from the Sales Contract (Returns)

  1. The right to withdraw from a distance Sales Contract without giving any reason within 14 days is granted to every Customer, including both Consumers and Entrepreneurs (Business Customers).
  2. The withdrawal period begins from the moment the Customer or a third party indicated by the Customer, other than the carrier, acquires physical possession of the Goods. Unless proven otherwise, the date of delivery recorded in the Carrier’s delivery documentation (including the shipment tracking system) shall be deemed the date on which the Customer acquired physical possession of the Goods.
  3. The Customer may withdraw from the Sales Contract by submitting a declaration of withdrawal to the Seller. The declaration can be submitted via: the interactive RMA form (recommended method, enabling the assignment of an individual return number), electronically via e-mail to: help@jgdattack.eu, or in writing to the Seller's address: Południowa 11a, 64-000 Kurowo, Poland.
  4. The Customer is obliged to return the Goods to the Seller to the following address: JGD ATTACK, Południowa 11a, 64-000 Kurowo, Poland, no later than 14 days from the day on which they withdrew from the Sales Contract. To meet the deadline, it is sufficient to send the Goods back to the Seller's address before this 14-day period expires.
  5. The direct costs of returning the Goods to the Seller shall be borne entirely by the Customer.
  6. In the case of withdrawal from the Sales Contract and the return of Goods shipped from a country outside the European Union (e.g., United Kingdom, Switzerland, Norway), the Customer shall bear all direct costs related to the re-import of the Goods into the European Union. In case of such returns, the Customer is obliged to properly declare the returned international shipment as “Returned Goods”. Any additional costs resulting from an incorrect customs declaration remain the sole responsibility of the Customer. Such costs may include, in particular:
    • customs clearance fees,
    • import duties and taxes,
    • customs agency service fees,
    • administrative handling charges imposed by postal operators or customs authorities.
    The Seller has the right to proportionally reduce the refund amount by the value of the aforementioned customs and administrative fees if they were charged to the Seller due to the Customer's failure to declare the shipment properly.
  7. The Seller does not accept returned shipments sent with a "cash on delivery" (COD) option. Shipments sent via COD will be rejected and returned to the sender at their own expense.
  8. It is recommended to attach information enabling order identification or a proof of purchase (e.g., order number, RMA return number, invoice, or receipt) to the returned Goods. In the absence of such data, the processing of the return may be extended until the Customer provides information allowing the shipment to be assigned to the correct order.
  9. The Goods should be packed in their original or replacement packaging that ensures safe transport. Inside the parcel, the Goods should be properly protected using cushioning materials (e.g., bubble wrap, foam, fillers) in a manner that prevents movement and minimizes the risk of damage during transit.
  10. The Goods must be returned in a complete state, together with all elements included in the set, in particular accessories, mounting kits, certificates, and any other components attached to the Goods.
  11. If, during the verification of the submission or after receiving the returned Goods, it turns out that the statutory deadline for withdrawal from the Sales Contract was not met, the withdrawal does not produce the legal effects provided for by law.
  12. In the case referred to in paragraph 12, Goods returned without a valid contract withdrawal will be made available to the Customer for collection or released to a carrier designated by the Customer after prior arrangement. If the Customer fails to collect the Goods or organize their pickup within 14 days from receiving information from the Seller, the Seller may charge reasonable storage fees or request the Customer to collect them within an additional deadline in accordance with applicable legal regulations.
  13. The Customer is liable for any diminished value of the Goods resulting from the handling of the Goods other than what is necessary to establish the nature, characteristics, and functioning of the Goods. In particular, this applies to situations where the Goods bear signs of use, installation, damage, dirt, modifications, or are incomplete. In such cases, the Seller has the right to proportionally reduce the amount refunded to the Customer by the value corresponding to the depreciation of the Goods.
  14. In the event of damage to the Goods occurring during the return transport due to improper packaging or securing of the shipment by the Customer (e.g., lack of appropriate external packaging, protective materials, or lack of stabilization of the Goods inside the box), the liability for the damage is borne by the Customer. In such cases, the Seller has the right to proportionally reduce the refund amount by the value of the damage.
  15. The Seller will refund the payment (including the standard delivery cost of the Goods to the Customer) within 14 days from the day of receiving the declaration of withdrawal. However, the Seller reserves the right to withhold the refund until the returned Goods physically reach the Seller's address or until the Customer provides undeniable proof of return shipment, whichever occurs earlier.
  16. The Seller carries out the refund using the same method of payment as the Customer used for the initial transaction, unless the Customer has expressly indicated another return method that does not involve additional costs for the Seller.
  17. If the Customer exercising the right of withdrawal chose a method of Delivery other than the least expensive type of standard Delivery offered by the Seller during order placement, the Seller is not obliged to reimburse the Customer for those additional costs.
  18. A gift voucher can be returned within 14 days from the date of purchase. The intent to withdraw from the contract must be reported by the Customer who made the initial purchase. The voucher can only be returned if the discount code contained on it has not been used.
  19. In the event of a valid withdrawal from the Sales Contract, the contract is considered void.
  20. If the Customer submitted a declaration of withdrawal from the Sales Contract before the Seller accepted their offer, the offer ceases to be binding.

§ 8 Complaints (Non-Conformity of the Goods with the Contract)

  1. The Seller shall be liable to the Customer who is a Consumer for any lack of conformity of the Goods with the Sales Contract existing at the time of delivery and disclosed within 2 years from that date, in accordance with applicable legal regulations, in particular the Polish Act on Consumer Rights implementing the EU Sale of Goods Directive (Directive (EU) 2019/771).
  2. The Seller is liable for any lack of conformity of the Goods with the Sales Contract existing at the time of its delivery and disclosed within 2 years from the day of delivery of the Goods to the Customer.
  3. In the event of discovering a non-conformity of the Goods with the Sales Contract, the Customer may submit a complaint:
    1. via the interactive RMA form (recommended method of notification);
    2. electronically via e-mail to the address: help@jgdattack.eu;
    3. in writing, sent to the Seller’s registered office address: Południowa 11A, 64-000 Kurowo, Poland.
  4. In order to streamline the complaint process, it is recommended that the complaint submission contains:
    1. the order number, invoice number, or a copy of the receipt;
    2. a detailed description of the discovered non-conformity;
    3. the date on which the issue was noticed;
    4. photographic documentation or video material clearly showing the reported problem;
    5. in the case of a mounting/installation issue: information regarding the place of installation (workshop data or information about self-installation) and the vehicle's VIN number.
  5. The Seller will respond to the complaint within 14 days from the day of receiving the submission, in electronic or written form.
  6. The Seller may request the Customer to provide additional information, documents, photographs, or recordings if they are necessary for the proper assessment of the complaint.
  7. Where the nature of the complaint allows the matter to be assessed without returning the Goods, the Seller may examine and resolve the complaint on the basis of the documentation provided by the Customer.
  8. If a physical inspection of the Goods is necessary for the proper assessment of the complaint, the Customer is obliged to make the Goods available to the Seller for verification and inspection, in a manner that takes into account the nature of the Goods and the circumstances of the case, without causing undue inconvenience to the Customer.
  9. Where a complaint concerns mechanical damage visible upon ordinary inspection (such as scratches, cracks, or breaks), the Seller shall assess the complaint in light of all the circumstances of the case, including the provisions of § 6 (Delivery), paragraphs 9-14, of these Terms and Conditions.
  10. Until the complaint procedure is finalized, it is recommended to refrain from any installation, repair, or modification of the Goods, as this could prevent or significantly hinder determining the root cause of the reported problem.
  11. In the case of complaints concerning the fitment of automotive body parts, and in order to facilitate the assessment of the complaint, the Seller may request that the Customer provide a written statement from the automotive body shop that carried out the installation. The statement should, in particular, include: (i) a description of the installation and adjustment work performed and its results; (ii) information regarding the fitment attempts undertaken; (iii) a description of the irregularities identified; (iv) the full name of the person who prepared the statement; and (v) the name and contact details of the body shop (e.g., telephone number or e-mail address).
  12. In the case of fitment complaints referred to in paragraph 11, the Seller may, as an initial step in the complaint handling process, recommend that the Customer carry out specific adjustment or installation procedures in accordance with the installation method applicable to the Goods.
  13. If the complaint is deemed justified, the Customer may in the first instance demand the repair or replacement of the Goods. The Seller may perform a replacement when the Customer demands a repair (or vice versa) if bringing the Goods into conformity with the contract in the manner chosen by the Customer is impossible or would involve disproportionate costs for the Seller.
  14. If the disclosed defect does not prevent the normal use of the Goods, the Seller may propose to remedy the defect by delivering an additional supplementary part resolving the issue or by covering the reasonable, justified costs of a local repair.
  15. If bringing the Goods into conformity with the Sales Contract through repair or replacement is impossible, unfeasible under the specific circumstances, or would require disproportionate costs, the Seller may propose another legally compliant resolution, in particular a price reduction or withdrawal from the Sales Contract (with full refund).
  16. If a complaint is accepted as justified, the Seller shall bear the reasonable transport costs of the Goods necessary to fulfill the Customer's legal rights.
  17. If the Goods were delivered to the Seller for the evaluation of the complaint, and the complaint is ultimately rejected as unjustified, the Seller will make the Goods available for collection by the Customer or a transport provider ordered by the Customer at the Seller's registered office.
  18. The Seller does not participate in out-of-court dispute resolution procedures for consumers as referred to in the Act of 23 September 2016 on Alternative Dispute Resolution (ADR) for consumer disputes or equivalent foreign consumer arbitration bodies.
  19. Pursuant to Articles 67-69 of the United Nations Convention on Contracts for the International Sale of Goods (CISG) and Article 558 § 1 of the Polish Civil Code, the statutory warranty and any product liability for defects against Customers who are Entrepreneurs (Business Customers / B2B transactions) is strictly excluded.

§ 9 Installation and Operation Conditions of the Goods

  1. The Goods offered by the Seller are intended for installation in accordance with their purpose. The installation of components that require automotive bodywork, painting, electrical work, or other specialized adjustments should be performed by individuals possessing appropriate knowledge, qualifications, experience, and tools (e.g., professional bodyshops, paint shops, or automotive service centers).
  2. Self-installation of the Goods by individuals who do not possess the appropriate professional qualifications may result in incorrect fitment of the component to the vehicle (e.g., uneven gaps, lack of adhesion/flush alignment), a sub-optimal visual effect, as well as damage to the Goods or to the vehicle.
  3. The Seller shall not be held liable for poor alignment, fitment issues, or any other aesthetic or technical defects if they result from an installation performed contrary to professional automotive bodywork standards.
  4. In the event that the person performing the installation of the Goods encounters any technical difficulties, questions, or doubts regarding the fitment or installation method of the component, the Customer is strongly advised to suspend all work and immediately consult the Seller electronically via the e-mail address: help@jgdattack.eu. Continuing the installation despite visible doubts regarding the fitment of the component, or applying excessive force during installation, may contribute to the occurrence or expansion of damage (pursuant to Article 362 of the Polish Civil Code and general international legal principles regarding the duty to mitigate losses). Mechanical damage resulting from such actions shall not be recognized as an inherent or initial defect of the Goods.
  5. In accordance with professional automotive bodywork and painting standards, the painting/priming of the Goods may only take place after a full verification of its correct fitment (a so-called "dry fitment test"). The Seller shall not be held liable for the costs of painting, re-painting, or for any damage to the paintwork if the Customer painted the component prior to performing a dry fitment test on the vehicle.
  6. Minor surface irregularities on unpainted/raw products requiring standard pre-paint preparation (including sanding, priming), as well as the necessity of minor component adjustments during installation - which is characteristic of aftermarket replacement parts - constitute a natural characteristic of this product assortment and do not constitute a defect of the Goods.
  7. In the case of purchasing lighting components (e.g., headlights, tail lights), the Customer acknowledges that the phenomenon of temporary condensation (moisture/fog buildup on the lens) is a natural physical process resulting from differences in temperature, air humidity, and atmospheric conditions, and does not in itself constitute a manufacturing defect or non-conformity of the Goods with the contract. Claims based on a lack of airtight seals are only applicable in cases of persistent water accumulation inside the lamp (visible water pooling/flooding) or long-term condensation that significantly limits the light beam and impedes the correct functioning of the lighting during standard vehicle operation (despite the lights being turned on).
  8. The Seller shall not be held liable for installation errors, mechanical damage occurring during the installation process of the Goods, or for any consequential damages caused to the vehicle by incorrect fitment or installation.

§ 10 Intended Use of Goods, Road Legality, Documents & Certificates (TÜV)

  1. National legal regulations and requirements regarding the admission of offered car parts to public road traffic may differ significantly depending on the country in which the vehicle is registered and operated.
  2. With the exception of explicitly marked products, the Goods offered by the Seller are intended for visual aesthetic improvement (styling parts) rather than modification of vehicle performance (performance parts). These products have not been designed or tested for operation under conditions of extreme aerodynamic loads, including, in particular, driving at speeds exceeding the general speed limits provided for on public roads (e.g., on racetracks or closed sports facilities). The Seller shall not be held liable for damage to the Goods or damage to the vehicle resulting from using the product under conditions exceeding standard road speed limits.
  3. The Seller does not guarantee that the Goods meet local homologation and technical requirements in all countries, or that their installation will not require additional registration, legalization, or additional technical inspections.
  4. Any actions and costs related to the verification of local regulations, registration, legalization, technical inspections, official fees, additional expert opinions or admission of a vehicle with the installed Goods to road traffic in the destination country shall be performed and covered entirely by the Customer at their own expense and risk. The Seller shall not be held liable for the refusal to admit the vehicle to traffic, the retention of the vehicle registration document, or fines and penalties imposed by road traffic control authorities.
  5. If a certificate, approval document, or any other technical document is available for a given product, the Seller explicitly provides this information in the product description on the Store Website. In the absence of such information, it is deemed that the Seller does not declare possession or the ability to deliver such a document for the given Good, and its absence does not mean that the Good is non-compliant with the Sales Contract or defective.
  6. The Customer acknowledges that the installation of certain Goods may require vehicle modification or affect the operation of specific vehicle systems (e.g., parking sensors, radars, cameras). Before installation, the Customer should ensure that the planned modification does not violate the warranty conditions provided by the vehicle manufacturer. The Seller shall not be held liable for decisions made by the vehicle manufacturer or an authorized service center (ASO) regarding the consequences of the modifications performed on the vehicle's warranty scope.
  7. Selected Goods offered in the Online Store possess a TÜV certificate (or its equivalent), about which the Seller explicitly informs in the description of the given product on the Store Website. In the case of purchasing a Good marked as possessing a TÜV certificate, the Seller provides the relevant certification documentation (in original paper form, complete with an original stamp, signature, and hologram sticker) and an identification element (a sticker with a product code).
  8. The Seller's obligation to deliver the certification applies exclusively to Goods that are explicitly marked as possessing a certificate on the Store Website (in the product description or under the "What’s in the box" section). In such cases, the Seller's sole duty is to deliver the valid, original certificate assigned to the purchased Goods along with the shipment.
  9. The Seller does not guarantee that the delivered certificates, like the TÜV certificate, will allow for unconditional and successful registration or admission of the product to traffic at every local authority or vehicle inspection station. Local regulations, procedures, and interpretations of officials or inspectors may vary by region or country. The Customer acknowledges that during the TÜV registration procedure, the certifying authority evaluates not only the Good itself, but also the correctness and method of its installation on the vehicle, the technical condition of the vehicle, and its compatibility with other modifications.
  10. If a Customer exercises their right to withdraw from the contract (return of goods within 14 days), the Customer is strictly obliged to return the original TÜV certificate and the identification element (nameplate sticker) along with the Goods. Failure to return the original certificate shall be treated as returning an incomplete product. In such cases, the Seller shall withhold the refund of payment until the missing original documentation is delivered to the Seller's warehouse at the Customer's expense.
  11. All certificates delivered by the Seller constitute intellectual property strictly protected by law. Their copying, reproduction, scanning, distribution, or sharing with third parties - other than competent vehicle registration offices, technical inspection authorities, or insurance providers for the sole purpose of product legalization - without prior written consent of the Seller is strictly prohibited under penalty of liability for damages.

§ 11 Services Provided Electronically

  1. The Seller provides the following free-of-charge services to Customers by electronic means:
    1. Newsletter;
    2. Customer Account Maintenance.
  2. The services specified in paragraph 1 above are provided 7 days a week, 24 hours a day.
  3. The Seller reserves the right to choose and change the type, form, timing, and method of granting access to the selected listed services, of which it will inform Customers in a manner appropriate for amending the Terms and Conditions.
  4. The Customer Account Maintenance service consists in providing the Customer with an individual panel within the Online Store, enabling in particular:
    1. managing the Customer's personal and shipping data,
    2. reviewing the history of placed Orders,
    3. tracking the execution status of current Orders.
  5. The use of the Customer Account is entirely voluntary and is available after completing the Registration process.
  6. The Customer Account Maintenance service is provided for an indefinite period of time.
  7. The Customer may at any time and without giving reasons resign from using the Customer Account Maintenance service by submitting a request for the removal of the Customer Account electronically to the address: help@jgdattack.eu. The Seller will remove the Customer Account immediately, no later than within 14 days from the day of receiving the request, subject to obligations resulting from applicable legal regulations.
  8. The Newsletter service may be used by any Customer who enters their e-mail address using the registration form provided by the Seller on the Store Website. After submitting the completed registration form, the Customer immediately receives an activation link via e-mail to confirm their subscription to the Newsletter (double opt-in procedure). Upon activation of the link by the Customer, a contract for the provision of the electronic Newsletter service is concluded. The Customer may additionally tick the appropriate checkbox during the Account Registration process to subscribe to the Newsletter service.
  9. The Newsletter service consists in the transmission of electronic messages by the Seller to the Customer's e-mail address, containing information about new products or services in the Seller's commercial offer.
  10. Each Newsletter message contains information about the sender, a specified subject line, and clear information on how to unsubscribe from the service. The Customer may unsubscribe from the Newsletter at any time by clicking on the opt-out link (unsubscribing link) included in each such message or by deactivating the corresponding field within the Customer Account.
  11. The Seller is entitled to block access to the Customer Account and free services if the Customer acts to the detriment of the Seller or other Customers, violates legal regulations or these Terms and Conditions, as well as for security reasons (in particular, attempts at unauthorized access, bypassing security measures, or other unlawful activities). The block shall last for the period necessary to resolve the issue constituting the basis for blocking access. The Seller notifies the Customer about blocking access electronically to the e-mail address assigned to the Account.

§ 12 Personal Data Protection and Copyrights

  1. The rules for the processing of Customers' personal data and the use of cookies are specified in the "Privacy Policy", which is available on the Store Website.
  2. All content, descriptions, and graphic materials published on the Store Website constitute the intellectual property of the Seller (or third parties who have consented to their use) and are protected by copyright law. Their copying, distribution, or use without the prior written consent of the Seller is strictly prohibited.
  3. In the event that any person or entity considers that the content or photos published by the Seller on the Store Website violate their legal rights (including copyrights or personal rights), they may notify the Seller electronically via e-mail to the address: help@jgdattack.eu.
  4. Upon receiving the notification referred to in paragraph 3, and if the notification is deemed justified, the Seller will take appropriate actions, in particular by removing or modifying the contested content to achieve an amicable resolution.

§ 13 Termination of the Contract (Not Applicable to Sales Contracts)

  1. This paragraph applies exclusively to contracts for the provision of electronic services of a continuous nature (in particular, the maintenance of the Customer Account) and does not apply to concluded Sales Contracts for Goods.
  2. The Customer may terminate the contract for the maintenance of the Customer Account at any time and without giving reasons. The termination of the contract takes place by sending an appropriate declaration of intent (request to delete the account) via e-mail to: help@jgdattack.eu or in writing to the registered office address of the Seller. The Seller removes the Customer Account immediately, no later than within 14 days from the day of receiving the submission.
  3. The Seller may terminate the contract for the provision of services by electronic means for important reasons (e.g., permanent cessation of business activity by the Online Store or significant technological changes to the website) with a 14-day notice period.
  4. The statement of termination of the contract shall be sent by the Seller to the e-mail address assigned to the Customer Account.

§ 14 Final Provisions

  1. In the case of contracts concluded with Customers who are Entrepreneurs (Business Customers / B2B transactions), the Seller's liability for non-performance or improper performance of the Contract is limited - subject to mandatory provisions of law - to actual damage (damnum emergens) and does not include lost profits (lucrum cessans). This limitation does not apply to damages caused intentionally.
  2. The Terms and Conditions are made available free of charge on the Store Website in a way that allows the Customer to obtain, reproduce, and record them, in particular by saving them on a durable medium or printing.
  3. The law applicable to the resolution of any disputes arising under these Terms and Conditions and the concluded Sales Contracts shall be Polish law.
  4. In the event of a dispute arising on the grounds of the concluded Sales Contract, the parties will seek to resolve the matter amicably. If the dispute concerns a Customer who is an Entrepreneur (Business Customer), the court exclusively competent for its resolution shall be the common court having local jurisdiction over the registered office of the Seller.
  5. In accordance with legal requirements, the Seller informs the Customer who is a Consumer about the possibility of using out-of-court (alternative) methods of reviewing complaints and pursuing claims (e.g., before consumer ombudsmen or regional Inspectorates of the Trade Inspection). Detailed information and a list of authorized entities are available on the websites of the relevant national consumer protection authorities (such as the Office of Competition and Consumer Protection - UOKiK in Poland). Concurrently, as specified in § 8 paragraph 18, the Seller explicitly declares that it does not participate in alternative dispute resolution (ADR) systems and all consumer disputes will be handled by competent common courts of law.
  6. The Seller reserves the right to amend these Terms and Conditions. All orders accepted by the Seller for execution before the effective date of the new Terms and Conditions shall be processed based on the Terms and Conditions that were in force on the day the order was placed by the Customer. The amendment to the Terms and Conditions shall enter into force within 14 days from the day of its publication on the Store Website.

Version: 19.07.2026